INTERNSHIP FINAL REPORT VASA HOTEL SURABAYA

Liemarto, Wilson WInandy (2022) INTERNSHIP FINAL REPORT VASA HOTEL SURABAYA. Technical Report. OTTIMMO INTERNATIONAL.

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Executive Summary.pdf

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Bab 1 Introduction.pdf

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Bab 2 General Description of Company.pdf

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Bab 3 Industrial Training Activities.pdf
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Bab 4 Conclusion.pdf
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Bibliography.pdf

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Abstract

The writer wants to explain the activity and what the writer learn during the internship in the five star Hotel Vasa for six month. Hotel is a type of accommodation that uses part or all of the building to provide lodging, food and beverage services as well as other visitor services for the public which are managed commercially. The hospitality sector has an important role in service delivery, because in this field it is required to always fulfill and satisfy the wishes of guests. If the hospitality business is able to create customer satisfaction, it will create a good relationship between the company and its customers, provide a good basis for repeat purchases and create customer loyalty, and form word of mouth recommendations that are profitable for the company, so that customer satisfaction is met and in accordance with company expectations. The objective of this internship is to prepare students to enter the world of work after graduation to become an experienced worker and able to implement culinary knowledge in the line of work. And The benefits of this internship for the students and the reader is to add insight and views about the world of work, especially in the world of hospitality, and find out more deeply what is done in the department of food and beverage product. And the student can improve their hard skills and soft skills.

Item Type: Monograph (Technical Report)
Contributors:
ContributionContributorsEmail
UNSPECIFIEDPrasetio, S.Sn., A.Md.Par, YohannaUNSPECIFIED
Subjects: T Technology > TX Home economics
Depositing User: Ms Nadya Oktavian Prahardi
Date Deposited: 18 Jan 2022 04:26
Last Modified: 18 Jan 2022 04:26
URI: http://repository.ottimmo.ac.id/id/eprint/658

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